Privacy Policy for LockSeat

Effective Date: 2/21/2026

1. Introduction

LockSeat ("we", "us", or "our") provides a seating chart and ticket management application for merchants using the Shopify platform. We are committed to protecting your personal information and your right to privacy.

2. Information We Collect

When you install LockSeat, we are automatically able to access certain types of information from your Shopify account:

• Shop Information: Shop URL, email, and location to provide localized services.
• Product Data: We read and write product variants to manage inventory for seats.
• Order Data: We read order information to fulfill tickets and prevent double-booking.

3. How We Use Your Information

We use the information we collect to:

• Provide and operate the seating chart services.
• Process ticket reservations and prevent overselling using our inventory locking system.
• Communicate with you regarding updates or support.

4. Data Sharing

We do not sell your personal data. We only share data with third-party services essential to our operation (e.g., hosting providers, database services) who are bound by confidentiality agreements.

5. Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

6. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@lockseat.com.